Frequently Asked Question
Welcome to SupportCloud™ heldesk solution
SupportCloud™ is an all-encompassing helpdesk solution inclusive of a knowledgebase/self-help, ticketing/email, live chat, and telephony. The client can pick and choose which channel of support they want and the solution is fully customizable. We build, host and manage the solution in a level 3 data center that has full redundancy, power and data back-ups.